Privacy Policy

Last updated: April 1, 2026

Our Commitment

TranslateInDesign is built on a privacy-first architecture. We designed the Service so that your files never persist beyond what is strictly necessary to complete translation. This policy explains exactly what we collect, how we use it, and what we do not do.

1. What We Collect

Files You Upload

When you upload an IDML file, it is received by our servers for processing only. Your file:

Is held in memory during translation
Is automatically and permanently deleted within 24 hours of upload
Is never written to long-term disk storage
Is never used for model training or analytics

Account and Payment Information

If you create an account or make a payment, we collect:

Email address
Payment information (processed via our payment provider — we do not store raw card numbers)
Transaction records required for billing and receipts

Usage Metadata

We collect minimal technical metadata to operate the Service:

Browser type and version
General geographic region (country level)
Pages visited and session duration
Translation job status (success/failure — no content)

We do not log the text content of your files at any point.

2. How We Use Your Information

To provide the Service: We pass your file content to the Google Gemini API for machine translation. This is the only third-party service that receives your file text, and it is used solely for translation.
To process payments: We share necessary payment details with our payment processor.
To communicate with you: We may send transactional emails (receipts, error notifications) to your email address.
To improve reliability: We use aggregate (non-personal) usage metrics to monitor system health.

3. What We Do Not Do

We do not sell, rent, or share your file contents with any third party beyond Google Gemini for translation.
We do not use your files to train AI models.
We do not retain file content after the 24-hour purge window.
We do not build advertising profiles from your usage.
We do not log translation output text.

4. Third-Party Services

Service	Purpose	Data Shared
Google Gemini API	Machine translation	File text content (ephemeral)
Payment Processor	Billing	Name, card details
Hosting Provider	Infrastructure	Encrypted file data in transit

No other third parties receive your data.

5. Data Retention

Data Type	Retention Period
Uploaded IDML files	Max 24 hours, then permanently deleted
Translation output files	Max 24 hours, then permanently deleted
Payment records	7 years (legal requirement)
Account data	Until account deletion requested
Usage metadata	90 days (aggregate only)

6. Security

All data is transmitted over TLS. Files are processed in isolated, ephemeral containers. We do not store encryption keys alongside your data.

7. Your Rights

Depending on your location, you may have rights to:

Access personal data we hold about you
Request deletion of your account and associated data
Request a copy of your data (data portability)
Opt out of marketing communications

To exercise any of these rights, email: privacy@translateindesign.com

8. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We will update this page with a revised “Last updated” date if this policy changes. We will not retroactively apply less protective practices to data collected under prior versions.

10. Contact

For privacy questions or data requests: privacy@translateindesign.com